Articles

Activesync Apple KOFF Outlook Webmail

• Sharing Email Folders in Kerio Connect Client

  Overview You want to share a folder with other users or groups within Kerio Connect to allow them to view or manage the emails within. You require guidance on how to enable this sharing.   Solution As...

• Sharing Contacts, Notes, and Task Folders in Kerio Connect Client

  Overview You want to share a folder with other users or groups within Kerio Connect to allow them to view or manage the Contacts, Notes, or Tasks within. You require guidance on how to enable this sha...

• Displaying or Hiding Shared Folders within Kerio Connect Client

  Overview Another user has shared a folder of content with you, and you require guidance on how to display or hide it within your Kerio Connect Client.   Solution Once a resource folder has been shared...

• Contacts in Kerio Connect

  Overview Contacts represent the various individuals or businesses that a user might need to interact with and contain all relevant contact information for that party. By organizing all relevant inform...

• Unable to Import Apple Format Contacts(.abbu) or Calendars(.icbu) Archives

  Overview A user has exported their contacts or calendar using Apples native Contact or Calendar application into contact archive (.abbu) file or calendar archive file (.icbu) formats as local backups....

• Moving a Public Folder to a User's Inbox

  Overview You want to move a folder along with its subfolders from the Public Folders to the Inbox of a user under the same domain in Kerio Connect.   Solution A public folder and/or its subfolders can...

• Outlook AutoArchiving does not work for email in folders other than Inbox

  Overview You've set up KOFF on an Outlook client that supports AutoArchiving and the account has data that's not being archived when AutoArchiving is run on the entire mailbox. Only the items inside t...

• Outlook search not working: "Search index is offline"

  Overview After installing or updating KOFF (Kerio Outlook Connector Offline Edition), you may notice the Outlook search feature stops working and you receive the notification Search index is offline: ...

• "Search index is offline" message in KOFF that persists after reinstallation

  Overview While using the Kerio Outlook Connector (KOFF), you may notice that a single user (or a few users) are getting a Search index is offline error. Assuming you have already exhausted all other t...

• Multiple Emails Generated from Calendar Invitation Responses on iOS Devices

  Overview Some users may experience an issue where calendar invitation responses generate multiple emails, particularly when responses are sent from an iOS device. Symptoms of this problem include mult...