Articles

Activesync Apple KOFF Outlook Webmail

• Configuring Kerio Connect Client

  Overview In Kerio Connect Client and Webmail, you can configure various settings such as Email signature, specific Reply-To and From email address, the number of messages to be displayed, emails to be...

• Outlook EAS for mobile stopped syncing

  Overview While connecting mobile phones to an Outlook app, some items such as Calendar appointments are not visible in the mobile device. All account data is shown in the Outlook for desktop and Kerio...

• Re-Enabling Deactivated KOFF Add-In

  Overview Kerio Outlook Connector add-in is deactivated after each restart of Outlook, because of Local Environment Policies or corrupted installation of Outlook (Office). Programs in Office 2013 and l...

• Changing the Font Size or Text Background color in Webmail

  Overview This article provides information on how to change the default parameters like font size or text background color in Kerio Connect Webmail. Prerequisites Administrator (root) access to the Ke...

• Emojis Turning Into Chinese Characters When Sending Emails From KOFF

  Overview This article provides information about the limitation of Kerio Outlook Connector (KOFF) when sending emails with emoji characters, which display as Chinese characters/letters. The email HTML...

• Manually Clearing Outlook KOFF Cache on Client PC

  Overview Kerio Outlook Connector Offline Edition (KOFF) cache might grow rapidly and can occupy a bigger size than the mailbox on the server. Deleting cache through Outlook and removing folders manual...

• Configuring the 'Out of Office' Message

  Overview Out of Office message is an automatic reply that Kerio Connect can send when you are away. If you plan to go on holiday, you can let your business partners and customers know that you are awa...

• Re-Enabling Push Notifications on iOS 13

  Overview With the release of iOS 13, Apple has changed the internal mechanism of push notifications. This led to the reset of Kerio Connect account settings on iOS devices. This article walks you thro...

• Enabling the Spam and Not Spam Buttons in Outlook

  Overview Under normal circumstances, within Outlook, you should see an additional toolbar for the Kerio Outlook Connector. This toolbar contains two buttons to mark the messages as Spam or Not Spam. T...

• Modifying Filter Sieve Rules Manually

  Overview Sieve filtering affects the 'Out of Office' filters, so-called OOO emails for certain mailboxes/users, and spam filtering settings. All the mentioned features are designed using the Sieve scr...